Terms & Conditions

Terms and Conditions for Crate to Castle

Effective Date: 18-05-2024

Introduction

Welcome to Crate to Castle. These Terms and Conditions govern your use of our services and website. By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.

Definitions

  • "Company," "we," "us," and "our" refer to Crate to Castle.
  • "Services" include custom workspace design, residential makeovers, virtual consultation, retail space enhancement, hospitality design solutions, and sustainable living design.
  • "Client," "you," and "your" refer to any individual or entity using our services.
  • "Website" refers to our site at www.cratetocastle.com.

Scope of Services

Crate to Castle provides various interior design services as described in the "Services" section. Our services are tailored to meet the specific needs and preferences of each client, ensuring bespoke, high-quality results.

User Responsibilities

  • Eligibility You must be at least 18 years old to use our services.
  • Account Security You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
  • Accuracy of Information : You agree to provide accurate, current, and complete information when requested by us.

Service Process

  • Consultation : We begin with an initial consultation to understand your requirements and preferences.
  • Design Proposal : Based on the consultation, we present a design proposal outlining the scope, timeline, and cost of the project.
  • Approval and Agreement : Once you approve the proposal, we enter into a formal agreement detailing the terms of the project.
  • Implementation : We proceed with the design and installation as per the agreed timeline and specifications.
  • Completion : The project is considered complete upon your satisfaction and final approval.

Pricing and Payment

  • Estimates : All estimates provided are subject to change based on the final design and scope of work.
  • Payment Terms : Payment schedules and terms will be outlined in the formal agreement. Typically, an initial deposit is required to commence work, with the balance payable upon completion.
  • Late Payments :

Changes and Cancellations

  • Design Changes : Any changes to the approved design may affect the timeline and cost. We will provide a revised estimate for any requested changes.
  • Cancellation by Client : If you wish to cancel the project, you must notify us in writing. Cancellation fees may apply as per the agreement.
  • Cancellation by Company : We reserve the right to cancel the project if you breach these Terms and Conditions or the formal agreement. Refunds, if any, will be determined based on the work completed up to the cancellation date.

Intellectual Property

  • Ownership : All design concepts, drawings, and materials provided by Crate to Castle remain our intellectual property unless otherwise agreed in writing.
  • License : You are granted a non-exclusive, non-transferable license to use the designs for personal or business purposes as outlined in the agreement.

Confidentiality

Both parties agree to keep confidential any proprietary information disclosed during the course of the project. This includes, but is not limited to, design plans, client information, and pricing.

Warranties and Disclaimers

  • Service Quality : We warrant that our services will be performed with reasonable skill and care. However, we do not guarantee specific results as outcomes may vary based on several factors.
  • Disclaimer : To the fullest extent permitted by law, Crate to Castle disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

Limitation of Liability

  • Indirect Damages : We are not liable for any indirect, incidental, or consequential damages arising out of or related to the use of our services.
  • Total Liability : Our total liability to you for any claims arising out of or relating to our services is limited to the amount paid by you for the services.

Indemnification

You agree to indemnify and hold harmless Crate to Castle, its officers, directors, employees, and agents from any claims, liabilities, damages, and expenses arising out of your use of our services or your breach of these Terms and Conditions.

Governing Law and Dispute Resolution

  • Governing Law : These Terms and Conditions are governed by and construed in accordance with the laws of the state in which Crate to Castle operates.
  • Dispute Resolution : Any disputes arising out of or relating to these Terms and Conditions or our services shall be resolved through negotiation in good faith. If a resolution cannot be reached, the dispute shall be submitted to mediation or binding arbitration as mutually agreed upon by the parties.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Crate to Castle : 9 Sowden Lane, Millbrook, ON L0A1G0 Email: support@cratetocastle.com Phone: 1-833-825-2752

Conclusion

Thank you for choosing Crate to Castle. We are dedicated to delivering exceptional design services that transform your spaces into inspiring environments. By using our services, you acknowledge that you have read and understood these Terms and Conditions. We look forward to working with you to create beautiful and functional spaces.